Updated: January 2026

7zez Privacy Policy – How Your Information Is Protected

7zez is fully transparent about how your personal information is collected, stored, and used. Reading this Privacy Policy will show you exactly how secure your data is.

SSL secured Written in Bengali January 2026
Last Updated: January 1, 2026

Summary: 7zez takes your privacy seriously. We never sell your personal information to third parties. Reading this Privacy Policy in full will give you a clear understanding of how we handle your data.

1Introduction

7zez (https://7zez.net) is an international online gaming platform dedicated to serving players in Bangladesh. Our Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — why we collect it and how we keep it secure.

This Privacy Policy applies to all 7zez services — including website browsing, account registration, gameplay, financial transactions, and customer support. By using our platform, you are considered to have agreed to this Privacy Policy. We encourage you to read it carefully before registering.

7zez believes that user privacy is a fundamental right. We only collect information that is necessary to operate our services properly. Collecting data beyond what is needed goes against our policy.

2What information we collect

7zez collects two types of information — data you provide directly and data collected automatically. Here is a breakdown of both:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account verification and support
Financial information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming Data Betting history, preferred games, session duration Service Improvement & Responsible Gaming
Cookie information Session cookies, preference cookies Improving the website experience

7zez never collects or stores your bank PIN, password, or full payment card number. No representative of 7zez will ever ask you for this information.

3Use of Data

7zez uses the information it collects for the purposes listed below. Each use has a clear reason behind it, and we never use your data for unrelated purposes.

  • Identity information is used to create, verify, and manage your account.
  • Financial information is required to process deposits, withdrawals, and bonuses.
  • Device information is used to maintain platform security and prevent fraud.
  • Gaming data is used to generate personalized game recommendations based on each player's preferences.
  • Session data is analyzed to support responsible gaming monitoring and to intervene when necessary.
  • Relevant data is retained to meet legal and regulatory compliance obligations.
  • With your consent, your contact details are used to send you information about promotional offers and bonuses.
  • Log data is analyzed to resolve technical issues and improve the quality of our platform.

Marketing Communications: If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through Account Settings. Opting out will not affect essential communications related to transactions and account security.

4Data Sharing & Disclosure

7zez never sells your personal information to third parties. In certain limited circumstances, however, specific data may be shared with trusted partners:

  • Payment Provider: The necessary information is shared with payment processors such as Mobile Banking, Nagad, and Rocket to complete transactions.
  • Game Provider: Limited data is shared with licensed game software providers for the operation of live games and slots.
  • Security Partner: Anonymized data may be shared with specialist companies for fraud detection and prevention.
  • Legal authorities: Disclosure of information is mandatory upon a valid request from a court, regulatory body, or law enforcement agency.
  • Corporate changes: In the event of a merger or acquisition, data may be transferred, but this policy will remain in effect.

All third-party partners operate under strict confidentiality agreements and may only use the information they receive for specified purposes. We regularly review their privacy practices.

5Cookies and tracking technology

Cookies and similar tracking technologies are used across the 7zez website and app to enhance your browsing experience and ensure the platform functions properly.

  • Essential cookies: These cookies are essential for maintaining your login session and ensuring platform security — disabling them will prevent the platform from functioning properly.
  • Functional cookies: These cookies are used to remember your language preference, game settings, and personalization choices.
  • Analytics Cookies: These cookies help us understand which parts of the website are used most and allow us to improve our services.
  • Marketing Cookies: These cookies are used to show you relevant offers based on your preferences; you can turn them off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

6Data Protection Measures

7zez protects your data using industry-leading technology and practices. Our security framework is built on multiple layers designed to prevent data breaches and unauthorized access.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Stored sensitive data is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available for your account.
  • Server and network infrastructure is subject to regular security audits.
  • Suspicious activity is automatically detected and alerts are triggered.
  • Employee access to data is restricted on a need-to-know basis.

No system is 100% infallible. If you ever notice unusual activity on your account, contact 7zez support immediately and change your password.

7Data Retention Period

7zez does not store your data indefinitely. Specific retention periods apply to each type of information:

  • Account information — for the duration the account is active, plus 5 years after closure.
  • Financial transaction records — a minimum of 7 years, as required by law.
  • KYC documents — 5 to 10 years, as required by regulatory obligations.
  • Gaming history — 3 years after account closure.
  • Customer support conversations — 2 years.
  • Marketing preferences — updated as soon as you opt out.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

8Your privacy rights

As a 7zez user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Your data rights

7zez puts you in control of your own data

Right to Access

You can request to see what information we hold about you at any time. We will provide full details within 30 days of your request.

Right to Rectification

If any of your information is incorrect or out of date, you can request a correction and we will update it promptly.

Right to Erasure

After your account is closed and the applicable retention period has ended, you can request permanent deletion of your data.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be restricted — for example, while the accuracy of your data is being verified.

Right to Data Portability

You can request a download of your information in a standard format such as CSV.

Right to object

You may object to marketing communications or certain types of processing, and we will honor that request.

9Protection of Children & Minors

The 7zez Privacy Policy follows the highest standards for protecting the information of children and minors. Our platform is strictly prohibited for anyone under the age of 18.

  • Age verification is carried out at registration, and age documentation is mandatory as part of the KYC process.
  • If we become aware that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.
  • We do not knowingly collect or store personal information from anyone under the age of 18.
  • If a parent suspects that their child's identity has been used to open an account, they are welcome to contact us.

Opening an account on behalf of a minor or using their information is a serious violation of 7zez's terms and conditions, and may result in legal consequences.

10Privacy Policy Changes

7zez may update this Privacy Policy from time to time. Revisions may be made due to service improvements, new legal requirements, or changes in technology.

  • For significant changes, a notification will be sent to your registered email or mobile number.
  • If the "Last Updated" date at the top of the page has changed, the policy has been updated.
  • Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account.

For any privacy-related questions or concerns, please reach out to our dedicated Privacy Team. We aim to respond within 72 hours.

What sets 7zez's approach to privacy apart

Our commitments that let you play with peace of mind

Industry-Standard Encryption

All your data at 7zez is protected with 256-bit SSL encryption. Bank-grade security measures ensure your information stays safe at all times.

No Data Sales

We never sell your information to third parties. Your personal data is used solely for the purpose of providing our services — nothing else.

In your control

Managing marketing communications, downloading your data, or requesting deletion — all of it is in your hands via Account Settings.

Licensed Platform

7zez operates under an international gaming license, which requires strict compliance with data protection regulations.

Retention for a Set Period

Data is automatically deleted once the required retention period has passed. Retaining unnecessary data beyond that period is against our policy.

Transparent Policy in Bengali

Our Privacy Policy is written in plain, straightforward English so that every player in Bangladesh can clearly understand their rights and our responsibilities.

General Privacy Questions

Questions you might have

No, never. Under no circumstances does 7zez sell your personal data to third parties. Limited data is shared with selected partners for payment processing and game operations, and only under strict confidentiality agreements.

Partially, yes. After account closure, certain data is retained for a set period as required by law (for example, financial transaction records for 7 years). Once that period ends, all data is permanently deleted. Contact support to submit a data deletion request.

Yes. Your payment information is stored in encrypted form and is used solely for processing transactions. 7zez will never ask for your PIN or password — if anyone does, it is fraudulent.

Absolutely. You have the right to a copy of your data. Submit a request to our support team and your information will be provided in a portable format (CSV/PDF) within 30 days.

If significant changes are made, you will be notified via your registered email or mobile number. You can also check the "Last Updated" date at the top of this page to see whether the policy has changed.

Play with peace of mind — we've got you covered

Your privacy is our top priority at 7zez. With industry-standard encryption, transparent policies, and dedicated support, your data is completely safe. Register for free today.

  • Your Data Is Never Sold
  • 256-bit SSL Encryption
  • Your data, in your control
  • 24/7 Support in Bengali
  • Internationally licensed
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